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Issues updating Roundcube Database From 1.6.6 to 1.6.12

Written by: on 17 January 2026 02:48 PM 17 January 2026 02:48 PM

When updating Roundcube database with LibKoala, some users experience the following error:

Roundcube update from 1.6.6.3-1.cp120~el8 to 1.6.12.0 -1.cp132~el8 in progress.

info [update-roundcube-db] Roundcube will be locked out during this process.

info [update-roundcube-db] Archiving current Roundcube data to /var/cpanel/round cube/roundcube.backup.sql.1768619871

info [update-roundcube-db] Roundcube DB successfully archived

info [update-roundcube-db] Cleaning old Roundcube data archives

info [update-roundcube-db] Removing old backup: roundcube.backup.sql.1760704975

info [update-roundcube-db] Detected database versions: calendar-caldav-version - 2024030600 calendar-database-version - 2024030600 libkolab-version - 2022122800 roundcube-version - 2023111200

info [update-roundcube-db] Applying /usr/local/cpanel/base/3rdparty/roundcube/pl ugins/libkolab/SQL/mysql/2023111200.sql...

info [update-roundcube-db] Error occurred during upgrade Problem encountered during schema update: Schema file: /usr/local/cpanel/base/3rdparty/roundcube/plugins/libkolab/ SQL/mysql/2023111200.sql Error: (XID 9kvu64) The system received an error from the “MySQL” databa se “mysql”: 1091 (Can't DROP COLUMN objectcount; check that it exists) at /usr /local/cpanel/Cpanel/Email/RoundCube/DBI.pm line 220.

The easiest solution is to follow the steps below:

  1. login to PHPMyAdmin
  2. Browse to the roundcube database
  3. Click on the SQL Tab
  4. Copy and Paste the following line in to the SQL Query Window:

    ALTER TABLE kolab_folders ADD COLUMN objectcount INT NOT NULL DEFAULT 0;


  5. Click Go. 
  6. Re-run /usr/local/cpanel/bin/update-roundcube-db --foreground

This should take a minute or so to complete and the update should complete without issue. If problems persist submit a support ticket.

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