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Managing Imunify Notifications in cPanel/WHM - Including disabling them all together

Written by: on 30 July 2025 07:52 PM 30 July 2025 07:52 PM

Messages sent from Imunify are designed to report information on security threats that are dangerous for the server. Imunify leverages contact manager to send notifications about those threats. Some users have multiple applications handling these threats and ask how to disable them. The following are the ways that you can disable such notifications.

CLI Commands is the preferred method to do generic messages.

Switch On:

imunify-antivirus config update '{"ADMIN_CONTACTS": {"enable_icontact_notifications": true}}'

Switch Off:

imunify-antivirus config update '{"ADMIN_CONTACTS": {"enable_icontact_notifications": false}}'

You can also manage them in Contact Manager from within WHM. To do that complete the following steps:

  1. Click on "Server Contacts" and then "Contact Manager"
  2. Click on "Notifications" Tab and in the search field type "Generic Notifications"
  3. Click on the drop down menu under "Importance" and then select Disabled

The other way you can turn off such notifications is by using the WHM API 1 which is done by logging in to Terminal or SSH and using the following command:

whmapi1 set_application_contact_event_importance app=Imunify event=Generic importance=High

The “importance” value can be set as: High, Medium, Low or Disabled.

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