<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0">
<channel>
<title><![CDATA[VPSBLOCKS PTY LTD]]></title>
<link><![CDATA[https://www.vpsblocks.com.au/support/]]></link>
<description />
<generator><![CDATA[Kayako fusion v4.93.20]]></generator>
<item>
<title><![CDATA[Check Bandwidth API]]></title>
<link><![CDATA[https://www.vpsblocks.com.au/support/index.php?/Knowledgebase/Article/View/]]></link>
<guid isPermaLink="false"><![CDATA[fe9fc289c3ff0af142b6d3bead98a923]]></guid>
<pubDate><![CDATA[Fri, 18 Jan 2013 10:34:03 +1100]]></pubDate>
<dc:creator />
<description><![CDATA[Now all cients can check their bandwidth by downloading our API document. Read this article to know more.
All clients can check their bandwidth using our API. For details on doing this please download the API document at http://www.vpsblocks.com.au/files...]]></description>
<content:encoded><![CDATA[<p>Now all cients can check their bandwidth by downloading our API document. Read this article to know more.</p>
<p>All clients can check their bandwidth using our API. For details on doing this please download the API document at <a href="http://www.vpsblocks.com.au/files/VPSBlocks_Reseller_API.pdf">http://www.vpsblocks.com.au/files/VPSBlocks_Reseller_API.pdf</a></p>
<p>The section 'Get Bandwidth' is on page 10.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[How do I cancel a clients account?]]></title>
<link><![CDATA[https://www.vpsblocks.com.au/support/index.php?/Knowledgebase/Article/View/]]></link>
<guid isPermaLink="false"><![CDATA[6512bd43d9caa6e02c990b0a82652dca]]></guid>
<pubDate><![CDATA[Fri, 04 May 2012 17:46:45 +1000]]></pubDate>
<dc:creator />
<description><![CDATA[Read the full knowledgebase article and know how you can cancel a clients account.
Portal Login Explained
If you login to the portal website using your email address and password you can administer all your VPSs, change account details, place new orders...]]></description>
<content:encoded><![CDATA[<p>Read the full knowledgebase article and know how you can cancel a clients account.</p>
<p><strong>Portal Login Explained</strong></p>
<p>If you login to the portal website using your email address and password you can administer all your VPSs, change account details, place new orders etc.</p>
<p>If you login to the portal website using your VPS username and password you will only have access to manage a single VPS, no mention of VPSBlocks is made, and no ability to modify your account or order services.</p>
<p><strong>Cancelling any services</strong></p>
<p>This method works for any services including VPS, SPAM Filtering, DNS Zones or Licensing.</p>
<p>1. Go to&nbsp;<a href="https://portal.controlmyvps.com.au/">https://portal.controlmyvps.com.au</a></p>
<p>2. Login using your email address and password</p>
<p>3. Click on the 'Account/Billing' on the left hand panel</p>
<p>4.&nbsp;Click on 'Manage' next to the service you wish to cancel.</p>
<p>5. Choose 'Request Cancellation'.</p>
<p><strong>Cancelling a VPS</strong></p>
<p>If you are a reseller and need to cancel a clients' VPS you do this in the same way as you would cancel your own VPS:</p>
<p>1. Go to <a href="https://portal.controlmyvps.com.au">https://portal.controlmyvps.com.au</a></p>
<p>2. Login using your email address and password</p>
<p>3. Click on 'Virtual Machines' on the left hand panel</p>
<p>4. Click on the 'Manage' button next to the VPS</p>
<p>5. Click on 'Cancel Server'</p>
<p>6. Confirm the cancellation.</p>
<p>The account has now been cancelled. It will physically be removed from the server within 24 hours. Once a cancellation request has been made you will never be billed again for that service.</p>
<p>If you have accidentally submitted a cancellation request and wish to continue the service, please email us and we will remove the request before it's processed where possible. Note that once a cancellation has been processed all data is erased permanently and cannot be restored unless you purchased the daily backup feature when your service was active.</p>
<p><strong>Cancelling a Domain Registration</strong></p>
<p>1. Go to <a href="https://portal.controlmyvps.com.au">https://portal.controlmyvps.com.au</a></p>
<p>2. Login using your email address and password</p>
<p>3. Click on 'Domain Registration'</p>
<p>4. Click on 'Manage Domains'</p>
<p>5. Click on 'Manage Domain' next to the domain in question</p>
<p>6. Click on 'Auto Renew' and ensure it is disabled.</p>
<p>Domain registrations cannot be cancelled, but you can stop them from auto-renewing.</p>
<p><strong>Cancelling Licensing</strong></p>
<p>1. Go to <a href="https://portal.controlmyvps.com.au">https://portal.controlmyvps.com.au</a></p>
<p>2. Login using your email address and password</p>
<p>3. Click on 'Licensing'</p>
<p>4. Select the license you wish to cancel.</p>
<p>5. Follow the prompts to cancel it.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Reseller API]]></title>
<link><![CDATA[https://www.vpsblocks.com.au/support/index.php?/Knowledgebase/Article/View/]]></link>
<guid isPermaLink="false"><![CDATA[e4da3b7fbbce2345d7772b0674a318d5]]></guid>
<pubDate><![CDATA[Fri, 04 May 2012 13:13:18 +1000]]></pubDate>
<dc:creator />
<description><![CDATA[The reseller API allows resellers to pass a querystring over HTTPS to automatically open and provision a clients account.
To download the API go here: http://www.vpsblocks.com.au/files/VPSBlocks_Reseller_API.pdf
&nbsp;]]></description>
<content:encoded><![CDATA[<p>The reseller API allows resellers to pass a querystring over HTTPS to automatically open and provision a clients account.</p>
<p>To download the API go here: <a href="http://www.vpsblocks.com.au/files/VPSBlocks_Reseller_API.pdf">http://www.vpsblocks.com.au/files/VPSBlocks_Reseller_API.pdf</a></p>
<p>&nbsp;</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Creating Client Login Accounts for Resellers]]></title>
<link><![CDATA[https://www.vpsblocks.com.au/support/index.php?/Knowledgebase/Article/View/]]></link>
<guid isPermaLink="false"><![CDATA[b1a59b315fc9a3002ce38bbe070ec3f5]]></guid>
<pubDate><![CDATA[Wed, 08 Jul 2015 17:00:28 +1000]]></pubDate>
<dc:creator />
<description><![CDATA[Know how you can automatically create client login accounts for resellers.
As a reseller you are automatically provided a unique VPS username and password with each VPS you add. This can be provided to your clients for VPS Management only of a single VPS....]]></description>
<content:encoded><![CDATA[<p>Know how you can automatically create client login accounts for resellers.</p>
<p>As a reseller you are automatically provided a unique VPS username and password with each VPS you add. This can be provided to your clients for VPS Management only of a single VPS.</p>
<p>There are times however when you may have a larger client who has multiple VPSs and you&nbsp;wish to provide them a single VPS Management login to manage all their VPSs without&nbsp;of course giving them access to all your VPSs, to any account information, or give any indication&nbsp;of your actual host.</p>
<p>To do this you need to create a Sub Account with Product Permissions Only.</p>
<p>1.&nbsp;Go to <a href="https://portal.controlmyvps.com.au" target="_blank">https://portal.controlmyvps.com.au</a>&nbsp;and login using your account level EMAIL address and password.</p>
<p>2. Click on the 'Accounts' tab</p>
<p>3. Click on 'Contacts/Sub-Accounts'</p>
<p>4. You need to create an account for them, under the 'Choose Contact' drop down box select 'Add New' and click 'Go'</p>
<p><img src="https://www.vpsblocks.com.au/images/support/subaccount1.png" alt="" width="548" height="413" /></p>
<p>5. Fill out the form. We recommend you use an email address at yourdomain for their login e.g. if your company is mrhost.com&nbsp;and your client is&nbsp;Truck World you could&nbsp;set an email <a href="mailto:truckworld@mrhost.com">truckworld@mrhost.com</a>. We recommend this so&nbsp;we do not have your clients actual email address on file. We would not email&nbsp;your client in any case, however, they will have to contact you directly to&nbsp;have their portal password reset. By using an email address login that they do not have access to you ensure that&nbsp;absolutely no contact between us and your client is possible.</p>
<p>6. Make sure you check 'Activate Sub-Account' to enable this user to login to the portal.</p>
<p><span style="color: #ff0000;"><em><strong>IMPORTANT:</strong> Do NOT check any 'Account Level Permissions' as this&nbsp;is specifically for contacts you create for your employees to do certain things.</em></span></p>
<p>5. Click the 'Save Changes' button - IMPORTANT: The VPS Management Permissions only display AFTER saving&nbsp;your contact. Most likely you will need to reload the page by clicking on 'Contacts' on the top menu for the VPS Management Permissions to display.</p>
<p><img src="https://www.vpsblocks.com.au/images/support/subaccount2.png" alt="" width="546" height="342" /></p>
<p>6. Scroll down and you will now see options to select VPS Management Permissions.</p>
<p><img src="https://www.vpsblocks.com.au/images/support/subaccount3.png" alt="" width="978" height="378" /></p>
<p>7. Select the VPSs you want this client to have access to manage.</p>
<p>8. Click 'Save Changes'.</p>
<p>9. Test the login by going to <a href="https://portal.controlmyvps.com.au" target="_blank">https://portal.controlmyvps.com.au</a>&nbsp;and logging in with the user you just created. You'll see they&nbsp;only have management level access to the VPSs you specified.</p>
<p>&nbsp;</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[How Much Can I Make Reselling?]]></title>
<link><![CDATA[https://www.vpsblocks.com.au/support/index.php?/Knowledgebase/Article/View/how-much-can-i-make-reselling]]></link>
<guid isPermaLink="false"><![CDATA[8f14e45fceea167a5a36dedd4bea2543]]></guid>
<pubDate><![CDATA[Fri, 04 May 2012 13:22:48 +1000]]></pubDate>
<dc:creator />
<description><![CDATA[This articles tell how you can earn money by reselling VPSBlocks unique and fantastic products
When you resell for VPSBlocks you not only get to sell a unique and fantastic product, you can also make quite a lot of money. As one of the only providers of ...]]></description>
<content:encoded><![CDATA[<p>This articles tell how you can earn money by reselling VPSBlocks unique and fantastic products</p>
<p>When you resell for VPSBlocks you not only get to sell a unique and fantastic product, you can also make quite a lot of money. As one of the only providers of NVME/Flash based VPS Cloud services in Australia you can mark up our prices and still make good sales.</p>
<p>A good example is if you sold a single 2 block Linux VPS to your client at $80 per month.</p>
<p>Yearly Income: $960<br />Yearly Cost: $597.60</p>
<p>Total Profit: $362.40</p>
<p>Now, consider you have more than 15 active VPS clients with VPSBlocks, you then get a discount on all of them of 20%.</p>
<p>Yearly Income: $14400<br />Yearly Cost: $7171.20</p>
<p>Total Profit: $7228.80</p>
<p>As you can see, by signing up clients through VPSBlocks reselling system you can make a substantial amount of money without any capital outlay or virtualization expertise.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[How To Sign Up As A Reseller]]></title>
<link><![CDATA[https://www.vpsblocks.com.au/support/index.php?/Knowledgebase/Article/View/]]></link>
<guid isPermaLink="false"><![CDATA[1679091c5a880faf6fb5e6087eb1b2dc]]></guid>
<pubDate><![CDATA[Fri, 04 May 2012 13:16:02 +1000]]></pubDate>
<dc:creator />
<description><![CDATA[Know the procedure to sign up as a reseller. You will receive an email with further details on reselling our products.
To sign up as a reseller simply go to: http://www.vpsblocks.com.au/Reselling.aspx
Fill out the form at the bottom of the page. If you ...]]></description>
<content:encoded><![CDATA[<p>Know the procedure to sign up as a reseller. You will receive an email with further details on reselling our products.</p>
<p>To sign up as a reseller simply go to: <a href="http://www.vpsblocks.com.au/Reselling.aspx">http://www.vpsblocks.com.au/Reselling.aspx</a></p>
<p>Fill out the form at the bottom of the page. If you already have an account with the email address you use to register it will automatically convert to a Reseller account. If you do not already have a VPSBlocks account it will create one for you.</p>
<p>You will then receive an email with further details on reselling our products.</p>
<p>&nbsp;</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Where Do My Clients Manage Their VPS?]]></title>
<link><![CDATA[https://www.vpsblocks.com.au/support/index.php?/Knowledgebase/Article/View/]]></link>
<guid isPermaLink="false"><![CDATA[c9f0f895fb98ab9159f51fd0297e236d]]></guid>
<pubDate><![CDATA[Fri, 04 May 2012 13:25:21 +1000]]></pubDate>
<dc:creator />
<description><![CDATA[Read the full knowledgebase article and know where do your clients manage their VPS.
Clients manage their VPS at http://portal.controlmyvps.com.au/&nbsp;
This is a generic domains, the whois leads to a parent company which is not traceable to VPSBlocks....]]></description>
<content:encoded><![CDATA[<p>Read the full knowledgebase article and know where do your clients manage their VPS.</p>
<p>Clients manage their VPS at <a href="http://portal.controlmyvps.com.au/">http://portal.controlmyvps.com.au/</a>&nbsp;</p>
<p>This is a generic domains, the whois leads to a parent company which is not traceable to VPSBlocks. This is because we realise our resellers want us to be pro-active about isolating ourselves from their clients. We have absolutely no contact with your clients, as far as they are concerned you are providing the service directly to them.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Disabling A VPS]]></title>
<link><![CDATA[https://www.vpsblocks.com.au/support/index.php?/Knowledgebase/Article/View/]]></link>
<guid isPermaLink="false"><![CDATA[02e74f10e0327ad868d138f2b4fdd6f0]]></guid>
<pubDate><![CDATA[Wed, 20 Jun 2012 15:44:01 +1000]]></pubDate>
<dc:creator />
<description><![CDATA[Read the following steps on how you can disable or suspend a VPS because your client hasn't paid.
Portal Login Explained
If you login to the portal website using your email address and password you can administer all your VPSs, change account details, p...]]></description>
<content:encoded><![CDATA[<p>Read the following steps on how you can disable or suspend a VPS because your client hasn't paid.</p>
<p><strong>Portal Login Explained</strong></p>
<p>If you login to the portal website using your email address and password you can administer all your VPSs, change account details, place new orders etc.</p>
<p>If you login to the portal website using your VPS username and password you will only have access to manage a single VPS, no mention of VPSBlocks is made, and no ability to modify your account or order services.</p>
<p><strong>How to&nbsp;disable/suspend a VPS</strong></p>
<p>If you need to disable a VM because your client hasn't paid, you can do the following:</p>
<p>1. Go to <a href="https://portal.controlmyvps.com.au">https://portal.controlmyvps.com.au</a></p>
<p>2. Login using your email address and password</p>
<p>3. Click on the 'VPS Management' tab</p>
<p>4. Select&nbsp;the&nbsp;VPS in question from the drop down list box</p>
<p>5. Click&nbsp;on 'Suspend VPS'</p>
<p>Note: If you are paying us at the same time as your clients are paying you this would rarely be used, as the VM will automatically be suspended when payment is overdue according to our schedules. You will of course be notified of upcoming payments, and given time to collect payments before VMs are suspended.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Where Do I And My Clients View Their Bandwidth?]]></title>
<link><![CDATA[https://www.vpsblocks.com.au/support/index.php?/Knowledgebase/Article/View/]]></link>
<guid isPermaLink="false"><![CDATA[d67d8ab4f4c10bf22aa353e27879133c]]></guid>
<pubDate><![CDATA[Thu, 05 Jul 2012 12:01:34 +1000]]></pubDate>
<dc:creator />
<description><![CDATA[Know how can we and our clients view their bandwidth without any hassle. Visit us today!
This article explain how to change the password we store for your VPS. This password is by VPSBlocks staff if they need to access your VPS for administrative or supp...]]></description>
<content:encoded><![CDATA[<p>Know how can we and our clients view their bandwidth without any hassle. Visit us today!</p>
<p>This article explain how to change the password we store for your VPS. This password is by VPSBlocks staff if they need to access your VPS for administrative or support purposes so it's best if you keep it updated if you change your root/administrator password on your VPS. This is also used by resellers clients to login to the portal website to administer the VPS only.</p>
<p><strong>Portal Login Explained</strong></p>
<p>If you login to the portal website using your email address and password you can administer all your VPSs, change account details, place new orders etc.</p>
<p>If you login to the portal website using your VPS username and password you will only have access to manage a single VPS, no mention of VPSBlocks is made, and no ability to modify your account or order services.</p>
<p><strong>To view your bandwidth - regular clients</strong></p>
<p>1. Go to <a href="https://portal.controlmyvps.com.au">https://portal.controlmyvps.com.au</a></p>
<p>2. Login using your email address and password</p>
<p>3. Click on 'View Bandwidth'</p>
<p>4. Select&nbsp;the&nbsp;VPS in question from the drop down list box</p>
<p><strong>To view your bandwidth - resellers clients'</strong></p>
<p>1. Go to <a href="https://portal.controlmyvps.com.au">https://portal.controlmyvps.com.au</a></p>
<p>2. Login using your vps username and password</p>
<p>3. Click on 'View Bandwidth'</p>
<p>4. Select&nbsp;the&nbsp;VPS in question from the drop down list box</p>
<p>&nbsp;</p>]]></content:encoded>
</item>
</channel>
</rss>