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Knowledgebase
Exclude SPAMExperts Servers from SPF Checking in cPanel
Posted by Will Kruss on 15 August 2016 09:00 AM

If you use SPAMExperts or another email filtering service that forwards to your cPanel mail server, you need to ensure that cPanel/exim doesn't check the SPF record for mail forwarded from your filtering server, otherwise legitimate mail will be bounced.

To do this:

  • Login to WHM
  • Go to 'Exim Configuration'
  • Click on the 'Access Lists' tab
  • Click on 'Edit' next to 'Trusted SMTP IP addresses'
  • Add the IP of the filtering service
  • If you are using SPAMExperts provided by VPSBlocks then add our SPAM Experts server IPs:
    • 203.143.85.209
    • 203.143.85.15
  • Go to 'Restart Services' -> 'Mail Server (Exim)' to restart Exim to use the new configuration.
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